{"id":3816,"date":"2017-09-25T11:13:04","date_gmt":"2017-09-25T09:13:04","guid":{"rendered":"https:\/\/www.medisafe.fr\/blog\/?p=3816"},"modified":"2025-05-27T15:14:27","modified_gmt":"2025-05-27T13:14:27","slug":"comment-alerter-les-secours","status":"publish","type":"post","link":"https:\/\/www.medisafe.fr\/blog\/comment-alerter-les-secours\/","title":{"rendered":"Comment alerter les secours ?\u00a0\ufffc"},"content":{"rendered":"<section class=\"cbo-readmore\">\n    <div class=\"readmore-inner cbo-container\">\n        <div class=\"readmore-box slide-up\">\n            <div class=\"box-label cbo-title-3\">\n                <i class=\"icon icon--devis\"><\/i>\n                Lire aussi\n            <\/div>\n            <div class=\"box-content\">\n                <a href=\"https:\/\/www.medisafe.fr\/blog\/\/quelle-est-la-signification-des-nouveaux-drapeaux-plage-art-148\/\" target=\"_blank\">\n                    Quelle est la signification des nouveaux drapeaux plage ?                <\/a>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-text\">\n\t<div class=\"text-inner cbo-container\">\n\t\t<div class=\"cbo-cms\">\n\t\t\t<h2>Alerter les secours : le geste de premier secours<\/h2>\n<p>Pour quelle(s) raisons avez-vous besoin de conna\u00eetre le <strong>num\u00e9ro de t\u00e9l\u00e9phone des pompiers<\/strong> ou avoir besoin d\u2019un <strong>conseil m\u00e9dical par t\u00e9l\u00e9phone gratuit<\/strong> ?<br \/>\nVoici les diff\u00e9rents motifs pour <strong>appeler les secours<\/strong> : <\/p>\n<ul>\n<li>Accident (de la route, en mer\u2026),<\/li>\n<li>Malaise, arr\u00eat cardiaque,<\/li>\n<li>Incendie,<\/li>\n<li>Agression,<\/li>\n<li>H\u00e9morragie, blessure,<\/li>\n<li>Intoxication, empoisonnement\u2026<\/li>\n<\/ul>\n<p>Enclencher la <strong>chaine des secours<\/strong> est le 1er geste \u00e0 avoir pour permettre d\u2019aider plus rapidement la ou les victimes.<br \/>\nQu\u2019est-ce qu\u2019un <strong>cas d\u2019urgence<\/strong> ? Faire vite dans une <strong>situation difficile<\/strong> qui rel\u00e8ve d\u2019une certaine <strong>gravit\u00e9<\/strong>. Les <strong>secours<\/strong> vous aideront \u00e0 d\u00e9terminer si cela rel\u00e8ve en effet d&rsquo;une urgence ou non.<br \/>\n<strong>Comment appeler les secours<\/strong> ? Par le biais de votre t\u00e9l\u00e9phone portable, une cabine t\u00e9l\u00e9phonique, le fixe, par sms ou gr\u00e2ce \u00e0 une <strong>borne d\u2019urgence<\/strong> (comme au bord des autoroutes).<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cbo-products\">\n\t<div class=\"products-inner cbo-container\">\n\t\t\n\t\t<div class=\"products-list products-listblock\">\n\t\t\t<a class='list-el' href='https:\/\/www.medisafe.fr\/trousse-de-secours-sst-pro-240726.html?channable=076bfe696400323433303058#240726-1' target='_blank'><span class='el-inner'><span class='inner-picture cbo-picture-contain'><img loading='lazy' src='https:\/\/www.medisafe.fr\/blog\/wp-content\/themes\/medisafe\/library\/inc\/proxy.php?url=https%3A%2F%2Fwww.medisafe.fr%2Fmedia%2Fcache%2Fmedisafe_product_extra_large_thumbnail%2Fproduct%2F20987-image-1-trousse-de-secours-sst-pro-240726.png' alt='Trousse de secours SST Pro - Rouge' \/><\/span><h3 class='inner-title cbo-title-3'>Trousse de secours SST Pro &#8211; Rouge<\/h3><span class='inner-content'>Trousse de secours SST Pro Rouge &#8211; Medisafe,<\/span><span class='inner-priceht'>27.95 \u20ac HT<\/span><span class='inner-pricettc'>33.54 \u20ac TTC<\/span><\/span><\/a><a class='list-el' href='https:\/\/www.medisafe.fr\/trousse-de-secours-sst-240723.html?channable=076bfe69640032343236341e#240723-1' target='_blank'><span class='el-inner'><span class='inner-picture cbo-picture-contain'><img loading='lazy' src='https:\/\/www.medisafe.fr\/blog\/wp-content\/themes\/medisafe\/library\/inc\/proxy.php?url=https%3A%2F%2Fwww.medisafe.fr%2Fmedia%2Fcache%2Fmedisafe_product_extra_large_thumbnail%2Fproduct%2F20977-image-1-trousse-de-secours-sst-240723.png' alt='Trousse de secours SST - Rouge' \/><\/span><h3 class='inner-title cbo-title-3'>Trousse de secours SST &#8211; Rouge<\/h3><span class='inner-content'>Trousse de secours SST Rouge &#8211; Medisafe,<\/span><span class='inner-priceht'>19.95 \u20ac HT<\/span><span class='inner-pricettc'>23.94 \u20ac TTC<\/span><\/span><\/a><a class='list-el' href='https:\/\/www.medisafe.fr\/trousse-de-secours-sst-mini-240590.html?channable=076bfe696400323432383823#240590-1' target='_blank'><span class='el-inner'><span class='inner-picture cbo-picture-contain'><img loading='lazy' src='https:\/\/www.medisafe.fr\/blog\/wp-content\/themes\/medisafe\/library\/inc\/proxy.php?url=https%3A%2F%2Fwww.medisafe.fr%2Fmedia%2Fcache%2Fmedisafe_product_extra_large_thumbnail%2Fproduct%2F20732-image-1-trousse-de-secours-sst-mini-240590.png' alt='Trousse de secours SST Mini - Rouge' \/><\/span><h3 class='inner-title cbo-title-3'>Trousse de secours SST Mini &#8211; Rouge<\/h3><span class='inner-content'>Trousse de secours SST Mini Rouge &#8211; Medisafe,<\/span><span class='inner-priceht'>7.95 \u20ac HT<\/span><span class='inner-pricettc'>9.54 \u20ac TTC<\/span><\/span><\/a><a class='list-el' href='https:\/\/www.medisafe.fr\/reassort-sst-pro-240729.html?channable=076bfe6964003234333130d8' target='_blank'><span class='el-inner'><span class='inner-picture cbo-picture-contain'><img loading='lazy' src='https:\/\/www.medisafe.fr\/blog\/wp-content\/themes\/medisafe\/library\/inc\/proxy.php?url=https%3A%2F%2Fwww.medisafe.fr%2Fmedia%2Fcache%2Fmedisafe_product_extra_large_thumbnail%2Fproduct%2F8633-cover-image-reassort-sst-pro-240729.png' alt='R\u00e9assort SST Pro' \/><\/span><h3 class='inner-title cbo-title-3'>R\u00e9assort SST Pro<\/h3><span class='inner-content'>R\u00e9assort SST Pro &#8211; Medisafe,<\/span><span class='inner-priceht'>19.95 \u20ac HT<\/span><span class='inner-pricettc'>23.94 \u20ac TTC<\/span><\/span><\/a><a class='list-el' href='https:\/\/www.medisafe.fr\/sac-de-secours-sst-pro-251476.html?channable=076bfe6964003235323433bc#251476-1' target='_blank'><span class='el-inner'><span class='inner-picture cbo-picture-contain'><img loading='lazy' src='https:\/\/www.medisafe.fr\/blog\/wp-content\/themes\/medisafe\/library\/inc\/proxy.php?url=https%3A%2F%2Fwww.medisafe.fr%2Fmedia%2Fcache%2Fmedisafe_product_extra_large_thumbnail%2Fproduct%2F22526-image-1-sac-de-secours-sst-pro-251476.png' alt='Sac de secours SST Pro - Rouge' \/><\/span><h3 class='inner-title cbo-title-3'>Sac de secours SST Pro &#8211; Rouge<\/h3><span class='inner-content'>Sac de secours SST Pro Rouge &#8211; Medisafe,<\/span><span class='inner-priceht'>59.95 \u20ac HT<\/span><span class='inner-pricettc'>71.94 \u20ac TTC<\/span><\/span><\/a><a class='list-el' href='https:\/\/www.medisafe.fr\/valise-de-secours-sst-pro-240727.html?channable=076bfe69640032343330365e#240727-1' target='_blank'><span class='el-inner'><span class='inner-picture cbo-picture-contain'><img loading='lazy' src='https:\/\/www.medisafe.fr\/blog\/wp-content\/themes\/medisafe\/library\/inc\/proxy.php?url=https%3A%2F%2Fwww.medisafe.fr%2Fmedia%2Fcache%2Fmedisafe_product_extra_large_thumbnail%2Fproduct%2F20993-image-1-valise-de-secours-sst-pro-240727.png' alt='Valise de secours SST Pro - Blanc' \/><\/span><h3 class='inner-title cbo-title-3'>Valise de secours SST Pro &#8211; Blanc<\/h3><span class='inner-content'>Valise de secours SST Pro Blanc &#8211; Medisafe,<\/span><span class='inner-priceht'>26.95 \u20ac HT<\/span><span class='inner-pricettc'>32.34 \u20ac TTC<\/span><\/span><\/a>\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n    <section class=\"cbo-picture\">\n        <div class=\"picture-inner cbo-container\">\n            <div class=\"cbo-picture-contain slide-up\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/appel-SOS.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/appel-SOS.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/appel-SOS.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/appel-SOS.jpg 1024w\"\n                    alt=\"Un portable appelant SOS\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"1000\" height=\"800\"\n                >\n            <\/div>\n                    <\/div>\n    <\/section>\n\n\n<section class=\"cbo-text\">\n\t<div class=\"text-inner cbo-container\">\n\t\t<div class=\"cbo-cms\">\n\t\t\t<h2>Quels num\u00e9ros d\u2019urgence \u00e0 appeler ?<\/h2>\n<p>Lorsque vous \u00eates confront\u00e9s \u00e0 un <strong>situation urgente<\/strong>, voici une <strong>liste des num\u00e9ros<\/strong> n\u00e9cessaire pour <strong>prot\u00e9ger alerter secourir<\/strong> selon les cas de figure :<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row-reverse\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/numero-secours.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/numero-secours-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/numero-secours.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/numero-secours.jpg 1024w\"\n                    alt=\"Dessin homme au t\u00e9l\u00e9phone\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>116 117<\/strong> : nouveau <strong>numero pour les secours<\/strong> qui propose de les contacter lors d\u2019une situation urgente mais consid\u00e9r\u00e9e comme \u201cnon vitale\u201d. L\u2019objectif \u00e9tant de soulager les autres services de ce qui est consid\u00e9r\u00e9 comme \u201cnon crucial\u201d.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/valise-samu.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/valise-samu-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/valise-samu.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/valise-samu.jpg 1024w\"\n                    alt=\"Dessin valise croix rouge\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>15<\/strong> : Le <strong>num\u00e9ro samu<\/strong>, soit le Service d\u2019Aide M\u00e9dicale d\u2019Urgence, est un <strong>num\u00e9ro urgence m\u00e9dicale<\/strong>. Ce service propose un <strong>avis m\u00e9dical gratuit<\/strong> par t\u00e9l\u00e9phone. Lorsque vous les contactez, vous allez \u00eatre pris en charge par un m\u00e9decin. Vous devrez communiquer des informations importantes pour la bonne gestion de la situation. Selon les cas, il arrive que le samu envoie une <strong>\u00e9quipe mobile<\/strong> sur les lieux (Service Mobile d&rsquo;Urgence et de R\u00e9animation &#8211; SMUR). Ce service <strong>transporte<\/strong> la ou les victimes vers des h\u00f4pitaux ou <strong>\u00e9tablissements de soin<\/strong> le plus proche.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row-reverse\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/police.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/police-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/police.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/police.jpg 1024w\"\n                    alt=\"Dessin d'un policier\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>17<\/strong> : <strong>Comment appeler la police<\/strong> ? Par le 17 qui est un num\u00e9ro regroupant toutes les <strong>forces de l\u2019ordre<\/strong> comme la gendarmerie, la police etc. Il faut les contacter lorsqu\u2019il y a un trouble de l\u2019ordre public (agression, g\u00eane sur la voie publique, violation des r\u00e8gles\u2026).<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/pompier.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/pompier-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/pompier.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/pompier.jpg 1024w\"\n                    alt=\"Dessin d'un pompier\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>18<\/strong> : C\u2019est le <strong>num\u00e9ro de t\u00e9l\u00e9phone des pompiers<\/strong>. Ils sont charg\u00e9s de secourir toute personne lors d\u2019un accident quelconque, d\u2019un sinistre, d\u2019une \u00e9lectrocution, d\u2019un incendie\u2026Un <strong>appel pompier<\/strong> n\u2019est normalement pas destin\u00e9 \u00e0 une urgence m\u00e9dicale.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row-reverse\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/europe.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/europe-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/europe.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/europe.jpg 1024w\"\n                    alt=\"Dessin drapeau Europe\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>112<\/strong> : <strong>Pourquoi appeler le 112<\/strong> ? Pour <strong>alerter les secours<\/strong> depuis tous les pays d\u2019Europe (num\u00e9ro unique) en cas d\u2019urgence. La plateforme vous r\u00e9-orientera vers le service adapt\u00e9.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/sms.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/sms-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/sms.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/sms.jpg 1024w\"\n                    alt=\"Dessin portable avec une notification\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>114<\/strong> : Ce num\u00e9ro permet d\u2019\u00e9changer par <strong>sms<\/strong> pour toutes les personnes en situation d\u2019<strong>isolement<\/strong>, les personnes <strong>malentendantes<\/strong> et <strong>sourdes<\/strong>. Une application pour smartphone a \u00e9t\u00e9 cr\u00e9\u00e9e. Vous avez \u00e9galement la possibilit\u00e9 d\u2019utiliser la visio, le tchat, le fax et les sms.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-textpicture textpicture--row-reverse\">\n    <div class=\"textpicture-inner cbo-container container--nomargin\">\n        <div class=\"textpicture-picture slide-up\">\n            <div class=\"picture-inner cbo-picture-cover\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/bateau-mer.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/bateau-mer-320x320.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/bateau-mer.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/bateau-mer.jpg 1024w\"\n                    alt=\"Dessin bateau en mer\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"768\" height=\"768\"\n                    itemprop=\"image\"\n                >\n            <\/div>\n\n                    <\/div>\n\n        <div class=\"textpicture-content slide-up\">\n            <div class=\"cbo-cms\">\n                <p><strong>196<\/strong> : Cela correspond au <strong>num\u00e9ro des secours en mer<\/strong>. Lors de l\u2019appel vous \u00e9changez directement avec le Centre op\u00e9rationnel de surveillance et de sauvetage en mer (CROSS). Vous pouvez les contacter lorsque vous rencontrez un <strong>souci en mer<\/strong> ou m\u00eame lorsque quelqu\u2019un \u00e0 bord du bateau a un probl\u00e8me.<\/p>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-text\">\n\t<div class=\"text-inner cbo-container\">\n\t\t<div class=\"cbo-cms\">\n\t\t\t<p>Ces diff\u00e9rents services sont li\u00e9s les uns aux autres. Si vous vous trompez de num\u00e9ro, n\u2019ayez crainte, votre <strong>appel t\u00e9l\u00e9phonique sera redirig\u00e9<\/strong> vers le service adapt\u00e9. N\u00e9anmoins vous pouvez toujours utiliser une <a class=\"trygr-cat\" href=\"https:\/\/www.medisafe.fr\/securite-incendie\/accessoires-incendie\/consignes-securite-incendie\/panneau-appels-d-urgence.html\" target=\"_blank\" rel=\"noopener\">affiche num\u00e9ro d\u2019urgence<\/a>. Cela va vous aider \u00e0 garder en t\u00eate par exemple le <strong>num\u00e9ro des pompiers<\/strong> et ceux des autres services.<\/p>\n<p>De plus, vous pouvez rajouter sur votre <strong>fiche alerte secours<\/strong> le num\u00e9ro du <strong>centre antipoison<\/strong> et d&rsquo;<strong>intoxication<\/strong> le plus proche de chez vous. Lors de l\u2019appel t\u00e9l\u00e9phonique, la plateforme vous expliquera la proc\u00e9dure \u00e0 suivre.<\/p>\n<p>Pour rappel ces <strong>num\u00e9ros sont gratuits<\/strong> et simples d\u2019utilisation. Cependant il arrive que la personne qui appelle les secours ne sache pas quoi dire aux services de secours.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n    <section class=\"cbo-picture\">\n        <div class=\"picture-inner cbo-container\">\n            <div class=\"cbo-picture-contain slide-up\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/accident-voiture-samu.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/accident-voiture-samu.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/accident-voiture-samu.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/accident-voiture-samu.jpg 1024w\"\n                    alt=\"Accident de voiture avec intervention des pompiers\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"1000\" height=\"800\"\n                >\n            <\/div>\n                    <\/div>\n    <\/section>\n\n\n<section class=\"cbo-text\">\n\t<div class=\"text-inner cbo-container\">\n\t\t<div class=\"cbo-cms\">\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section class=\"cbo-text\">\n\t<div class=\"text-inner cbo-container\">\n\t\t<div class=\"cbo-cms\">\n\t\t\t<h2>Alerter les secours : que dire ?<\/h2>\n<p>La situation dans laquelle vous vous trouvez est certainement <strong>in\u00e9dite<\/strong> et vous <strong>paniquez<\/strong>. C\u2019est pourquoi le premier conseil va \u00eatre de <strong>garder son calme<\/strong> du d\u00e9but jusqu\u2019\u00e0 la fin.<br \/>\nLorsque vous <strong>appelez les secours<\/strong>, le <strong>message d\u2019alerte<\/strong> doit \u00eatre court, clair et concis. Il doit refl\u00e9ter l\u2019int\u00e9gralit\u00e9 de la situation. Il va \u00eatre n\u00e9cessaire de :<\/p>\n<ol>\n<li><strong>alerter les secours<\/strong>.<\/li>\n<li><strong>rassurer la victime<\/strong> et <strong>s\u00e9curiser le lieu<\/strong> de l\u2019incident. Par exemple, si cela est un accident de voiture, vous devez installer le <a class=\"trygr-cat\" href=\"https:\/\/www.medisafe.fr\/secours\/divers\/triangle-de-signalisation.html\" target=\"_blank\" rel=\"noopener\">triangle de signalisation<\/a> qui est obligatoire dans toutes les voitures.<\/li>\n<li><strong>donner votre identit\u00e9<\/strong> et celle de la\/les victime(s) (informer le nombre de personnes concern\u00e9es).<\/li>\n<li><strong>pr\u00e9ciser votre localisation<\/strong> (avec tous les d\u00e9tails n\u00e9cessaires comme le digicode s\u2019il y en a un par exemple) et le num\u00e9ro de t\u00e9l\u00e9phone avec lequel vous appelez (m\u00eame celui d\u2019une borne d\u2019autoroute).<\/li>\n<li>les <strong>raisons<\/strong> de l\u2019incident.<\/li>\n<li>l\u2019<strong>\u00e9tat de la victime<\/strong>.<\/li>\n<li><strong>r\u00e9aliser les gestes de premier secours<\/strong> si vous les connaissez.<\/li>\n<li><strong>r\u00e9pondre aux diff\u00e9rentes questions<\/strong> que l\u2019on va vous poser.<\/li>\n<li><strong>ne jamais raccrocher<\/strong> tant qu\u2019ils ne vous ont pas dit de le faire.<\/li>\n<li><strong>demeurer aupr\u00e8s de la victime<\/strong>.<\/li>\n<\/ol>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n    <section class=\"cbo-picture\">\n        <div class=\"picture-inner cbo-container\">\n            <div class=\"cbo-picture-contain slide-up\">\n                <img\n                    decoding=\"async\"\n                    src=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/triangle-voiture-accident.jpg\"\n                    srcset=\"https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/triangle-voiture-accident.jpg 320w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/triangle-voiture-accident.jpg 768w, https:\/\/www.medisafe.fr\/blog\/wp-content\/uploads\/2017\/09\/triangle-voiture-accident.jpg 1024w\"\n                    alt=\"Deux personnes au sol donc une inconsciente suite \u00e0 un accident de voiture\" sizes=\"auto, 100vw\"\n                    loading=\"lazy\"\n                    width=\"1000\" height=\"800\"\n                >\n            <\/div>\n                    <\/div>\n    <\/section>\n\n\n<section class=\"cbo-remember\">\n    <div class=\"remember-inner cbo-container\">\n        <div class=\"remember-box\">\n            <div class=\"box-title cbo-title-2 slide-up\">\n                <i class=\"icon icon--box-success\"><\/i>\n                <h2 class=\"cbo-title-2\">\n                    Ce qu\u2019il faut retenir\n                <\/h2>\n            <\/div>\n            <div class=\"box-content cbo-cms slide-up\">\n                <ul>\n<li>Contacter les secours doit \u00eatre votre premier acte pour prot\u00e9ger, alerter et secourir une personne.<\/li>\n<li>Le 15 repr\u00e9sente le SAMU, le 17 la police, le 18 les pompiers, le 112 num\u00e9ro Europe, 114 pour les sms et le 196 pour les urgences en mer.<\/li>\n<li>Ces num\u00e9ros sont tous interconnect\u00e9s entre eux et redirigent la personne vers le service adapt\u00e9.<\/li>\n<\/ul>\n            <\/div>\n        <\/div>\n    <\/div>\n<\/section>\n\n<section class=\"cbo-text\">\n\t<div class=\"text-inner cbo-container\">\n\t\t<div class=\"cbo-cms\">\n\t\t\t<p>Conclusion : <strong>Alerter les secours<\/strong> doit \u00eatre votre premi\u00e8re action lors d\u2019une situation d\u2019urgence. Ils feront le n\u00e9cessaire pour vous <strong>aider<\/strong> et vous <strong>accompagner<\/strong> jusqu\u2019au bout.<br \/>\nDepuis le 31 mars 2018 les voitures impliqu\u00e9es dans un accident de voiture doivent avoir le <strong>syst\u00e8me e-call<\/strong> int\u00e9gr\u00e9. Cette innovation contacte directement les <strong>services de secours<\/strong> suite \u00e0 un accident. N\u00e9anmoins, n\u2019h\u00e9sitez pas \u00e0 vous pr\u00e9munir d\u2019un <a class=\"trygr-cat\" href=\"https:\/\/www.medisafe.fr\/secours\/divers\/resqme.html\" target=\"_blank\" rel=\"noopener\">porte cl\u00e9 brise vitre coupe ceinture<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Alerter les secours \u00e0 l\u2019aide de 7 num\u00e9ros qui peuvent sauver une vie. Chaque num\u00e9ro ainsi que la proc\u00e9dure \u00e0 suivre seront d\u00e9taill\u00e9s ici pour vous aider \u00e0 r\u00e9agir rapidement.<\/p>\n","protected":false},"author":18,"featured_media":389,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[87],"tags":[119],"class_list":["post-3816","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-secourir","tag-sauveteur"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/posts\/3816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/users\/18"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/comments?post=3816"}],"version-history":[{"count":56,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/posts\/3816\/revisions"}],"predecessor-version":[{"id":33506,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/posts\/3816\/revisions\/33506"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/media\/389"}],"wp:attachment":[{"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/media?parent=3816"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/categories?post=3816"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.medisafe.fr\/blog\/wp-json\/wp\/v2\/tags?post=3816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}